Billing Periods

Digital Outlook bills on a monthly, yearly or two year cycle, depending on what option and plan has been selected. Account and billing anniversary information will be sent to you after we have processed your order. Prompt payment is necessary to ensure uninterrupted service of your account.

Payments

For credit card customers, you will be automatically charged the appropriate amount at the beginning of your account's billing period. For check/money order customers, Digital Outlook must receive your check/money order by the beginning of your billing period. Late payments, credit card refusals, expirations, chargebacks, disputes are subject to fines, suspensions and account terminations at Digital Outlook's discretion. All unpaid balances incurred during period of service by Digital Outlook are subject to collection.

Fees

NOTE: Digital Outlook charges a $25.00 fee for returned checks as well as chargebacks. For international customers, credit cards are the only form of payment

.

Cancellations

Any request for cancellations must be received via email request to admin@digitaloutlook.com, you will receive a confirmation upon the cancellation of your account. Cancellations over the telephone and informal email cancellations made to other email box's other than admin@digitaloutlook.com are not accepted. Submission of the cancellation email does not automatically complete the cancellation request- your account may be past due or delinquent in which case the balance must be settled before cancellation of an account can be possible. Domain name transfers, non-usage, Internic problems, ISP problems, or any other secondary issues not directly related to Digital Outlook's services does not qualify an account for cancellation. Customers are urged to make sure that they receive a cancellation confirmation from Digital Outlook, indicating the closure of a domain and/or an account has been completed.